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The Best Custom Home Builders in Charleston, South Carolina

27 Min Read

Finding the right custom home builders in Charleston is crucial for making your dream home a reality. With the average residential project costing between $150K and $850K—and high-end projects often exceeding $850K—it is important to choose a builder who can deliver on your vision. These projects can take up to 30 weeks to complete, and unexpected issues are common, so having a reliable contractor is key to a smooth process.

According to local building permit data, Charleston, with its blend of historic charm and modern appeal, is home to 210 contractors specializing in residential projects. The city’s unique character and growing community make selecting the right builder even more important. Whether you’re aiming for a traditional Charleston single house or a contemporary design, the right contractor will understand the nuances of your project and ensure it aligns with the city’s aesthetic.

With about 153,672 people living in Charleston and a median home value of $700K, the stakes are high when it comes to building your home. Choosing a dependable contractor can save you time, money, and stress, ensuring your project is completed efficiently and satisfactorily. The difference between a great contractor and a poor one can significantly impact your overall experience and the outcome of your new home.


Overview: The Best Custom Home Builders in Charleston, South Carolina

Contractor

Average Customer Satisfaction

Service Rating Score

Total Number of Reviews

Complaint Percentage

JacksonBuilt Custom Homes

5

5

22

0.0%

Sea Island Builders

5

5

46

0.0%

Structures Building Company

5

5

41

0.0%

SHELTER Custom-Built Living

5

5

62

0.0%

Cook Bonner Ebeling Construction

5

5

11

0.0%

Delpino Custom Homes

5

5

21

0.0%

CopeGrand Homes

5

5

23

0.0%

Arnett Custom Homes

5

5

26

0.0%

Priester's Custom Contracting, LLC

5

5

5

0.0%

Saltwater Homes, LLC

5

5

17

0.0%

Phillip Smith General Contractor, LLC

4.9

4

18

5.6%

Rooke Custom Homes

4.9

5

21

0.0%

New Leaf Builders

4.5

2

23

26.1%

Galloway Family Homes, LLC

4.5

2

14

7.1%

Sheppard Construction

4.5

2

4

0.0%

See Ranking Methodology at the bottom of this article to learn more.


JacksonBuilt Custom Homes

130 River Landing Drive Ste. 12-B, Daniel Island, SC 29492

JacksonBuilt Custom Homes

Year Established

2009

Services Provided

Custom Homes, New Home Construction

Areas Served

Charlestonand South Carolina

Notable Project

Addition and renovation to existing home zoning has approved with condition: approval for addition and renovation only | 17 Lafar St, Charleston, SC, 29492 | $15000

What Customers Are Saying

Professionalism, Attention to Detail,,Good Communication

Average Customer Satisfaction

5 (22 reviews)

Service Rating Score

5

Complaint Percentage

0.0%

JacksonBuilt Custom Homes is a leading custom home builder. The firm specializes in luxury homes designed to fit homeowners’ unique styles and lifestyles while blending in with the serene South Carolina atmosphere. Grounded on craftsmanship, communication, and client satisfaction, the firm delivers excellent homes through an efficient process and enjoyable experience. The firm’s experts have immense experience in a wide range of home sizes and styles, allowing them to create unique designs that match each homeowner’s personality and lifestyle. Its trusted network of suppliers and subcontractors enables the firm to offer various materials and furnishings that may be customized to fit the home’s design.

JacksonBuilt assists clients throughout the entire custom home design and construction process – from site inspection and architect recommendations to appliance selection and document approval. In addition to guaranteeing structural stability, beauty, and efficiency, the firm ensures clients that their home investment is something they can truly love and enjoy.

JacksonBuilt Custom Homes custom home builders in charleston

In the Daniel Island home featured below, JacksonBuilt collaborated closely with the architect and subcontractors to ensure that every detail is as desired by the homeowner. The contemporary home features an open floor plan, steel barn doors, and large windows that open the space to natural lighting and great outdoor views. The mainly white interior with wood and steel accents creates a classy yet relaxing ambiance characteristic of Charleston architecture. Designed according to the needs and preferences of the homeowners, JacksonBuilt also included a separate finished space over the garage, which could serve as a creative studio for the homeowners or a private space for their guests. The home is as cozy and inspiring as it is elegant and beautiful. The firm’s excellent work on this project was featured in the Spring 2021 issue of Charleston Home+Design.


Sea Island Builders

2113 Middle St. #100, Sullivan’s Island, SC 29482

Sea Island Builders

Year Established

2004

Services Provided

Custom Homes, Design Build, Architecture, Construction, New Construction, Renovations, Additions, Historic Restorations, Land Acquisition, Site Clearing, Construction Management

Areas Served

LowCountry, Awendaw, Charleston, Folly Beach, Isle of Palms, James Island, Mt. Pleasant, Sullivan’s Island and West Ashley

Notable Project

New addition -- third floor porch enclosure and front entry adjustment and renovation of interior to accommodate elevator. (permit updated on 3.30.23; all of the inspections are complete; permit status has been updated to completed) | 157 Mary Ellen Dr, Charleston, SC, 29403 | $450000

What Customers Are Saying

Good Communication, Punctuality, Expertise

Average Customer Satisfaction

5 (46 reviews)

Service Rating Score

5

Complaint Percentage

0.0%

Sea Island Builders is a full-service design-build firm. As a family-owned and managed firm, Sea Island Builders takes a personal approach to each custom home project. It acknowledges homeowners’ financial and emotional investments in their new homes by ensuring clients excellent architecture and a remarkable home-building experience. The firm has completed dozens of new builds, renovations, additions, and historic restorations. It has received multiple awards and featured in numerous publications for its exceptional craftsmanship and personalized service to each client. The firm has four licensed residential builders who ensure that each project receives the highest level of attention and dedication.

Sea Island Builders custom home builders in charleston

In each custom home project – whether a new build, renovation, or addition – Sea Island Builders pays careful attention to the needs and preferences of the homeowners and the existing natural and architectural environment at the site. In the design-build collaboration featured below, Sea Island built a custom home that met the owner’s needs and preferences, fit the tight site, and adhered to Old Village Historic Commission guidelines. The 3,540-square-foot residence includes a four-bedroom main home with a wine cellar, an outdoor pool, a detached garage, and a storage shed. As the homeowner splits his time between two cities, Sea Island chose low-maintenance materials for the exterior and interior. The open-plan design offers flexibility and better airflow, and the clerestory windows maximize natural lighting, further emphasizing the old village’s historic feel. The custom home exemplifies Sea Island’s creativity and dedication to meeting different criteria while offering a remarkable home-building experience to clients. This project was completed in 2019 and featured in Mount Pleasant magazine’s March 2021 issue.


Structures Building Company

899 Island Park Drive Suite 101, Daniel Island, SC 29492

Structures Building Company

Year Established

1999

Services Provided

Custom Homes and Renovations

Areas Served

Charleston, Daniel Island, Isle of Palms, Johns Island, Mount Pleasant, Sullivans Island and Kiawah River

Notable Project

Design and installation of custom closet systems | 4037 Kaolin St, Charleston, SC, 29407 | $11440

What Customers Are Saying

Good Communication, Work Quality, Professionalism

Average Customer Satisfaction

5 (41 reviews)

Service Rating Score

5

Complaint Percentage

0.0%

Structure Building Company is a Daniel Island custom home builder. The firm believes in the importance of quality craftsmanship, integrity, and excellent customer service. It exhibits its commitment to clients by taking a high-touch approach in each project. This involves regular coordination and collaboration throughout the construction process and ensuring that client’s needs are prioritized and addressed. Its portfolio includes homes overlooking beaches, harbors, and golf courses and classic homes in historic neighborhoods and exclusive subdivisions. Such diversity in design and construction exhibits the firm’s ability to create unique, personalized, and contextualized designs that guarantee client satisfaction.

Devoted to creative and unique craftsmanship, the firm builds homes that match a homeowner’s character and lifestyle using a distinct blend of styles, colors, and materials. The luxurious Isle of Palms home pictured below is a recent masterpiece highlighting the firm’s dedication and capability to create truly personalized homes. The home balances elegance, functionality, and simplicity in a large, over-five-thousand-square-foot beachfront lot. The white wooden plank walls and ceiling create a relaxed look and feel that matches the calm oceanside ambiance, while steel accents and furnishings radiate class and sophistication.

Structures Building Company custom home builders in charleston

Beyond the aesthetics of the large home, Structures Builders put careful attention to every detail in each room and area to match the distinct needs of the homeowners. This includes the hidden step stools that aid access and food prep, the concealed scullery that adds space to the kitchen without adding visual clutter, and the 800-bottle temperature-controlled wine room. The home offers ample functionality and comfort as a two-person residence while providing enough space for get-togethers, especially with its heated pool and outdoor living room. It is the perfect balance of beauty, luxury, and functionality, all combined in a wonderful ocean-view property. This remarkable project was featured in the 2021 Winter issue of Charleston Style & Design magazine. As one of the best home builders in Charleston SC, Structures won the Prism Award for Customer Service six times and has been named GuildQuality’s Builder of the Year twice.


SHELTER Custom-Built Living

895 Island Park Drive Suite 203, Daniel Island, SC 29492

SHELTER Custom-Built Living

Year Established

2013

Services Provided

Custom Homes and Remodels

Areas Served

LowCountry

Notable Project

New sf construction | 156 Nobels Point St, Charleston, SC, 29492 | $1069597

What Customers Are Saying

Work Quality, Attention to Detail, Professionalism

Average Customer Satisfaction

5 (62 reviews)

Service Rating Score

5

Complaint Percentage

0.0%

SHELTER Custom Built-Living is a widely-sought award-winning custom home builder in the Lowcountry. SHELTER is a locally-owned company interested in the region’s architecture and how new homes and structures affect the built environment. Its mission is to construct homes that meet the needs and wants of clients through an honest and thorough approach while adding to the aesthetics of the existing architectural landscape.  The firm retains an in-house team of expert builders, designers, and managers who work together to ensure on-time and within-budget home delivery. Its strong network of subcontractors and suppliers further allows the firm to offer each client a good range of design and material options.

SHELTER Custom-Built Living custom home builders in charleston

Because of its creative craftsmanship and honest customer service, the firm has earned the highest possible rating from GuildQuality, continues to receive five-star ratings from clients, and is the first South Carolina builder to be featured on the Today’s Builder television show. The Captain’s Island 1 project featured below captures SHELTER’s exceptional capability and artistry in its craft. Blending in with the laid-back Southern feel of Charleston living, the home’s facade features solid-white horizontal wood siding and glass-and-steel windows with awnings. The brick fence and palm trees and shrubs create a peaceful and inviting atmosphere for homeowners and guests alike. The interior poses a similar ambiance with its white-washed walls, open floor plan, and minimalist design. Accent pieces, furnishings, and an outdoor living area next to the swimming pool exhibit elegance and sophistication. The backyard view of the creek further adds to the serene ambiance of the home. The home is an excellent work of architecture that can be enjoyed for generations to come. 


Cook Bonner Ebeling Construction

1859 Summerville Ave. Suite 700, Charleston, SC 29405

Cook Bonner Ebeling Construction

Year Established

1976

Services Provided

Custom Homes, Light Commercial, Design/Build, Remodeling, Consulting

Areas Served

LowCountry Including Downtown, Kiawah, Seabrook and Daniel Island

Notable Project

Interior painting | 208 Shady Ln, Charleston, SC, 29407 | $2800

What Customers Are Saying

Professionalism, Responsiveness, Worksmanship

Average Customer Satisfaction

5 (11 reviews)

Service Rating Score

5

Complaint Percentage

0.0%

Cook Bonner Ebeling Construction is among the established luxury custom home builders in Charleston. Since its founding, the firm has built more than 500 custom homes in different areas of the region – along rivers, beaches, and near golf courses. Grounded on building strong relationships through honest and reliable practices and exceptional craftsmanship, the firm delivers excellent luxury homes while offering clients an effortless and personal experience. The firm pays careful attention to each detail to ensure adherence to clients’ requirements, structural safety, and architectural aesthetics. Each delivered project is guaranteed safe, durable, and reflective of the homeowners’ personality and routine.

Cook Bonner Ebeling Construction new home builders in charleston sc

Cook Bonner Ebeling understands that building a custom home is more than a construction project – it involves personal emotions. Thus, each project is handled with passion, excellence, and integrity to assure clients that their new home matches both their financial and emotional investment. The firm’s work on the Edisto River Retreat home is a spectacular example of its unparalleled craftsmanship. The home uses natural materials and Earth colors to mimic traditional Balinese architecture while blending into the Lowcountry environment. The home’s exterior, combined with unfinished wood and brick and lined with perennial trees and shrubs, creates a tropical image that matches the retreat theme. Inside, the home offers adequate space for the homeowners and entertaining guests for parties and get-togethers. The home perfectly balances nature and technology and local and foreign. This palatial project, which took three years to finish, was featured in the Spring 2021 issue of Charleston Style & Design.


Delpino Custom Homes

1023 E Montague Ave., North Charleston, SC 29405

Delpino Custom Homes

Year Established

2010

Services Provided

Custom Homes, Restorations & Additions, Remodeling

Areas Served

Lowcountry ; Park Circle, Daniel Island, Mt. Pleasant and Charleston

Notable Project

Interior alterations | 116 Saint Margaret St, Charleston, SC, 29403 | $65000

What Customers Are Saying

Responsiveness, Professionalism, Expertise

Average Customer Satisfaction

5 (21 reviews)

Service Rating Score

5

Complaint Percentage

0.0%

Delpino Custom Homes, LLC is committed to delivering quality construction projects and collaborating closely with clients and expert partners to achieve the best possible outcome, given the client’s unique taste and available resources. This is achieved through regular open communication, teamwork, and undivided focus on the single goal of creating the best build that matches the client’s preferences. The firm has completed traditional, modern, and coastal design homes across the region for clients of different needs, preferences, and lifestyles. Each home is beautiful and unique, as well as personalized and functional.

Delpino Custom Homes new home builders in charleston sc

In ensuring the best build for each client, the firm keeps up-to-date with the latest technologies and innovations in construction. New techniques and time-tested methodologies are combined to optimize design and construction and guarantee structural stability and durability. In the Daniel Island custom home featured below, the firm utilized chestnut floors throughout the house, which are durable and have good rot resistance. Another key feature of its expansive back porch, which overlooks the marsh. The home’s facade shows a classic farmhouse design with wood siding and humble shades, while the interior offers large areas for personal use and entertaining guests. Farm doors, accent pieces, and exposed beams follow the farmhouse style and create a relaxed, homey ambiance. The firm’s careful attention to detail and meticulous planning resulted in a functional, beautiful, safe, and durable home.


CopeGrand Homes

PO Box 1251, Charleston, SC 29457

CopeGrand Homes

Year Established

2016

Services Provided

Custom Home Builds and Remodels

Areas Served

LowCountry

Notable Project

Revision 6-29-23: revised site plan and photos submitted - construct two story single family residence in x flood zone on elevated slab. bar conceptual approval obtained january 12 2023. bza-sd approval to remove grand tree obtained 7/6/2022. a driveway is not included in this project | 4 Rosemont St, Charleston, SC, 29403 | $ 297101

What Customers Are Saying

Responsiveness, Good Communication, Professionalism

Average Customer Satisfaction

5 (23 reviews)

Service Rating Score

5

Complaint Percentage

0.0%

CopeGrand Homes is a custom home builder and a fine home remodeler that serves clients in Charleston and nearby areas. It offers drafting and architectural design, new construction, site planning and entitlement, and home renovation services. Founded on the mission of creating strong relationships with clients, the firm provides excellent customer service through coordinated collaboration with clients throughout the entire project process – from site selection and inspection to construction and project closeout. Beyond the guarantee of structural safety, functionality, and beauty, the firm offers clients comfort and happiness so that they remember the experience of building their home as a positive one. This core principle has led the firm to earn multiple awards and recognitions from local publications and institutions.

CopeGrand Homes new home builders in charleston sc

CopeGrand has completed numerous custom homes across the Lowcountry and retains several plots of land for potential clients. In each project, the firm stays true to its name in delivering grand homes and providing a grand construction experience. In the Carriage House project in Ravenel Town, CopeGrand merged old-fashioned English cottage elements with the craftsman style in creating a 3,002-square-foot coastal home. Keeping in line with the rustic and woodsy ambiance of the creekside location, the firm used a combination of wood and brick on the home’s exterior. The metal roofs, mirrored fireplace, and mix of gable and dormer windows add to the traditional craftsman architecture look and feel. Aside from the home’s incredible aesthetics, the firm used low-maintenance materials, impact-rated doors and windows, and sound insulation to offer added functionality, ease of living, and safety to homeowners. The home’s plain yet durable walls and open space plan offer the homeowners versatility and flexibility in furniture selection and seasonal decor. The entire project shows CopeGrand’s capability to deliver luxurious and functional homes through a remarkable experience that homeowners will remember fondly. The firm has positioned itself as one of the best home builders in Charleston SC, having been named Charleston’s Choice Winner for being the #1 Custom Home Builder in 2019.


Arnett Custom Homes

One Cool Blow, Suite 322, Charleston, SC 29403

Arnett Custom Homes

Year Established

2008

Services Provided

Custom Homes, Remodels

Areas Served

Charleston, Folly Beach, Isle of Palms, Johns Island, Mount Pleasant, North Charleston and Sullivans Island

Notable Project

Modifications to existing tenant suite | 115 Central Island St, Charleston, SC, 29492 | $75000

What Customers Are Saying

Professionalism, Responsiveness, Attention to Detail, Good Communication

Average Customer Satisfaction

5 (26 reviews)

Service Rating Score

5

Complaint Percentage

0.0%

Arnett Custom Homes offers custom home building and large-scale home remodeling services. Dedicated to improving clients’ lives, the firm sees its work as more than constructing a house – it involves creating spaces where people make memories and experiences with friends and family. Arnett Custom Homes has extensive experience in design and construction management. It has seen and embraced a shift in design themes and elements throughout the years and the increased focus on regional design and local material usage. This has allowed the firm to create increasingly individualized homes that reflect each homeowner’s unique needs, lifestyles, and preferences. By working with local and nationally recognized architects and designers, Arnett Custom Homes can offer a dedicated and knowledgeable team. It understands that each client wants to make their home special and unique. Arnett excels at interesting “one-of-a-kind projects.” Some may see this as a challenge, but Arnett embraces the challenge each and every time.

Arnett Custom Homes new home builders in charleston sc
Photo by Keen Eye Marketing

A key element in the homes Arnett built is how each one fuses with the natural and built environment of the site. Locations such as Johns Island, Isle of Palms, and Sullivan’s Island are characteristically relaxed and abundant in trees and shrubs. Arnett’s homes in these areas further enhance this nature-filled ambiance using wood, brick, and metal. In the River View project in Rushland Plantation on Johns Island featured below, Arnett maximized the great outdoor views with large floor-to-ceiling windows on two adjacent sides of the home. The use of bricks and white wood planks with exposed beams and minimalist furniture creates a rustic look that matches the scenery and the atmosphere. Carefully planned spaces, built-in storage, and appliances offer ample functionality for daily living and occasional gatherings. The home has a quaint yet classy style that complements the surrounding view.


Priester’s Custom Contracting, LLC

PO Box 60040, North Charleston, SC 29419

Priester's Custom Contracting, LLC

Year Established

2003

Services Provided

Custom Homes, Renovations, Remodels, Additions

Areas Served

LowCountry

Notable Project

Install garage doors | 2928 Bohicket Rd, Johns Island, SC, 29455 | $1200

What Customers Are Saying

Responsiveness, Punctuality, Professionalism

Average Customer Satisfaction

5 (5 reviews)

Service Rating Score

5

Complaint Percentage

0.0%

Priester’s Custom Contracting, LLC is a family-owned, award-winning custom home builder in Charleston. Founded on the principles of quality service and customer satisfaction, the firm offers clients a relaxed and worry-free experience throughout the entire home building process – from site selection and planning to construction, furniture selection, and project closeout. The firm’s team of experts collaborates closely with clients, partners, and subcontractors to ensure that the best possible home that addresses all the client’s needs is designed and constructed. This careful attention to detail and its commitment to customer service have made the firm one of the region’s most praised and highly sought contractors.

Saltwater Homes, LLC best home builders in charleston sc

As a family-owned local firm, Priester’s Custom Contracting takes a professional approach grounded on personal interaction in each construction and remodel project. The firm acknowledges the emotional aspect of a home-building project, so it aims to provide homes that elicit only positive feelings and memories in its clients. In the Awendaw Town project pictured below, Priester chose design styles and elements that echo the serene and picturesque atmosphere of the old fishing village. The raised home design, horizontal wood siding, and numerous dormer windows create an old-fashioned and majestic look that blends in well with the surrounding woods. The same classic elegance can be observed in the home’s interiors with its carefully planned space utilization, stylish finishes, and premium furniture and appliances. The home balances the traditional exterior look with a modern interior layout and design, which earned it a Prism Award in 2016.


Saltwater Homes, LLC

1400 Palm Blvd. Suite G, Isle of Palms, SC 29451

Saltwater Homes, LLC

Year Established

2003

Services Provided

Custom Home Builds and Real Estate

Areas Served

LowCountry

Notable Project

Drywall & interior/exterior painting | 2680 Gnarled Pne, Johns Island, SC, 29455 | $56000

What Customers Are Saying

Professionalism, Attention to Detail

Average Customer Satisfaction

5 (17 reviews)

Service Rating Score

5

Complaint Percentage

0.0%

Saltwater Homes is a custom home builder and remodeler. It helps clients build their dream home and assists them every step of the way—from selling their old home and site selection to construction, color selection, and furniture placement. Understanding that building a new home is a major financial investment for any individual or couple, Saltwater works with a wide range of budgets and project sizes to help clients get the most out of their investment. The firm offers ground-up construction, remodels, and ready-made homes.

 best home builders in charleston sc

In each custom home project, Saltwater converses with clients to understand their vision and priorities about their dream home. It works within their budget and schedule to determine the best project design, plan, and charter. Each home is unique to its owner and designed to fit their specific lifestyle and preferences. In building Whispering Palms in the Isle of Palms, Saltwater remembered that the homeowner’s objective was to make a summer house that could double as a source of income as a rented unit to vacationers throughout the year. Thus, an open floor plan offered guests and renters flexibility in space usage. Large floor-to-ceiling windows were used in the common areas to maximize natural lighting and to provide views of the beach, while smaller windows were used in the bedrooms to give guests ample privacy. The overall design matches the relaxed beachfront atmosphere and offers guests adequate space for group activities and parties.


Phillip Smith General Contractor, LLC

465 W. Coleman Blvd. #301, Mt. Pleasant, SC 29464

Phillip Smith General Contractor, LLC

Year Established

1990

Services Provided

Custom Home Builds and Renovation

Areas Served

LowCountry ; Charleston, Isle of Palms, Sullivan's Island, Daniel Island, Mount Pleasant, Kiawah Island and Seabrook Island

Notable Project

New single family home. Zoning conditions: approval of primary structure only; pool requires separate permit and approval. Height of house must not exceed 35 when measured from curb to highest point of finished roof. Tree barricade required: tree barricade must be installed prior to beginning construction and must be maintained throughout construction | 113 Riverland Dr, Charleston, SC, 29412 | $511060

What Customers Are Saying

Professionalism, Attention to Detail, Great Staff

Average Customer Satisfaction

4.9 (18 reviews)

Service Rating Score

4

Complaint Percentage

5.6%

Phillip Smith General Contractor is an award-winning home builder specializing in custom home construction and renovation. Phillip Smith strives to provide clients a positive home-building experience by understanding and working around their needs and preferences to create a personalized, beautiful, and functional home. The firm accomplishes this by exhibiting integrity and fairness to all individuals involved in the home-building process – from architects and designers to subcontractors and document controllers. Following its mantra, “built to last,” Phillip Smith utilizes both time-tested methodologies and new technologies and techniques as appropriate to the needs and specifications of each project. This guarantees clients the best possible outcome using the minimum amount of financial and human resources.

Phillip Smith General Contractor, LLC best home builders in charleston sc

Phillip Smith follows a simple yet reliable process in defining and achieving goals for each project. This involves understanding the client’s vision and using the firm’s expertise and knowledge to develop a project plan and charter for constructing and delivering a superior-quality home. The firm also offers various maintenance services that ensure the home’s safety and stability in the long run. The Dunes West riverfront home pictured below shows the firm’s commitment to matching design, construction, and maintenance with clients’ specific needs and lifestyles. As a foreseen retirement home for the homeowners, Phillip Smith opted for generous sizing of each room and hallway to facilitate movement and improve ease of access. The combined use of tile, brick, and hardwood offers durability over the years without requiring much maintenance despite harsh weather conditions. Both exterior and interior designs match the couple’s objective of creating a relaxing and peaceful space that is perfect for retirement. The firm’s management of the project ensured the clients that the home was safe, stable, beautiful, and functional for the needs of future retirees who plan to stay active and continue entertaining friends on occasion.


Rooke Custom Homes

1012 Harborview Road Suite D, Charleston, SC 29412

Rooke Custom Homes

Year Established

2013

Services Provided

Custom Homes, General Contracting, New Construction

Areas Served

Charleston, James Island, Ravenell, Hollywood, Goose Creek, West Ashley, Mount Pleasant, Johns Island, North Charleston, Summerville, Ridgeville, and Wadmalaw Island

Notable Project

New single family home | 1210 Brody Ave, Charleston, SC, 29407 | $163258

What Customers Are Saying

Professionalism, Responsiveness, Informative, Creativity

Average Customer Satisfaction

4.9 (21 reviews)

Service Rating Score

5

Complaint Percentage

0.0%

Rooke Custom Home Builders is a family-owned building company. As a local firm, Rooke takes a personal interest in how new homes and structures add to the architectural landscape of the region. Its experience in constructing houses in the area and living in the same neighborhoods as its clients adds to the firm’s knowledge in building and maintaining coastal homes. While Rooke offers personalized designs and styles that match each client’s unique needs and preferences, it also aims to make custom homes as affordable as possible so that clients can avoid stressing about finances.

Rooke Custom Homes best home builders in charleston sc

In helping clients enjoy the home construction process, Rooke communicates openly and honestly to keep them informed and to ensure transparency in resource usage and project progress. This also allows clients to better appreciate and cherish each part of their new home. In the McKelvey custom home project, Rooke merged the Beach house architectural style with the Cape Cod style to create a unique home that matched the peaceful riverside neighborhood. In line with the homeowners’ preferences and lifestyles, Rooke used a combination of traditional styles and modern elements in the interior to make home living as comfortable and simple as possible. The firm’s trusted network of suppliers and subcontractors helped the homeowners choose materials, colors, and furnishings that matched their personalities while keeping within budget. Rooke’s commitment to its craft allowed the homeowners to design and build their new homes through an enjoyable experience that cost less than seven figures.


New Leaf Builders

3421 Maybank Hwy, Johns Island, SC 29455

New Leaf Builders

Year Established

2010

Services Provided

Custom Homes, Build On Your Lot, Energy-Efficient Homes, and New Home Construction

Areas Served

LowCountry

Notable Project

Installation of garage door | 4012 Crockett Ct, Charleston, SC, 29412 | $3250

What Customers Are Saying

Professionalism,  Punctuality

Average Customer Satisfaction

4.5 (23 reviews)

Service Rating Score

2

Complaint Percentage

19

New Leaf Builders is an award-winning local custom home builder offering new construction and remodeling to North and South Carolina clients. As a locally rooted firm, New Leaf has a unique passion for the Carolinian coastal lifestyle, which is incorporated into each home construction and remodel project. Its locality also enhances its drive to preserve the natural environment through responsible architecture and sustainability measures. Grounded on the values of innovation, collaboration, and integrity, New Leaf offers quality and creative craftsmanship while celebrating and preserving the region’s unique architectural style and atmosphere. The firm’s innovative techniques and commitment to the environment and the community earned New Leaf the honor of the Robert B. McLeod Partners in Placemaking Award in 2021.

New Leaf Builders best custom home builders in charleston sc

The firm’s expertise in the region’s unique architecture, combined with its knowledge of new technologies and innovative techniques, allows it to offer each client beautiful, functional, and environment-friendly custom homes. Focusing on their desired functionality and aesthetics, the firm guarantees clients a home to make their lives happier, easier, and more memorable. The John’s Island custom home pictured below is one of the firm’s larger home projects. Set on a plot overlooking the marsh, the home uses low-maintenance rot-resistant wood and steel to ensure safety and durability while retaining the classic coastal architectural style. Large windows on all sides of the home offer great views of both the marsh and the wooded area in front of the house. On the inside, an open floor plan allows versatility for the family on regular days and during gatherings while offering ample privacy in the rooms upstairs. The home’s design matches the family’s lifestyle, is safe and durable, and adds to the beauty of the scenery and the surrounding neighborhood.


Galloway Family Homes, LLC

10100 Broad River Rd. Unit 4, Irmo, SC 29063

Galloway Family Homes, LLC

Year Established

2002

Services Provided

Custom Home Builds and Real Estate

Areas Served

Midlands of South Carolina, Charleston, Summerville and Mt. Pleasant

Notable Project

New single family home | 1189 Pinefield Dr, Charleston, SC, 29492 | $576361

What Customers Are Saying

Great Staff, Responsiveness, Attention to Detail

Average Customer Satisfaction

4.5 (14 reviews)

Service Rating Score

2

Complaint Percentage

7.1%

Galloway Family Homes is one of the family-owned custom home builders in Charleston that offers semi-custom and custom homes. Set on the goal of providing customers a personalized and rewarding experience, the firm works on homes in a wide range of sizes, styles, and neighborhoods to allow clients to find the perfect fit for their lifestyles and resources. Its team of experts in construction management and design helps clients build their dream homes on time and within budget through a streamlined process that they can enjoy and appreciate. Galloway cares for its clients’ happiness and satisfaction as it is passionate about architecture and construction. Driven by this passion and commitment to its craft, the firm creates unique homes that are beautiful, functional, and long-lasting.

Galloway Family Homes, LLC best custom home builders in charleston sc

As a Certified Master Builder, Galloway has consistently shown integrity, stability, and exceptional service. This added level of certification from the Home Builders Association of South Carolina gives clients peace of mind and guarantees the safety and quality of their homes. In the Bayley Road residence pictured below, the firm used a blend of Cape Cod and Colonial styles to create a unique and classic exterior befitting the creekside neighborhood. The use of white and blue hues further exemplified a simple and classic look that blended well with the picturesque nature-filled background. Inside the home, an open floor plan offers versatility in space utilization, furniture choice, and seasonal decoration. The white interior is clean and refreshing, giving homeowners and their guests a sense of peace and relaxation. The home is a model project showing Galloway’s excellence in its craft and commitment to serving clients’ needs and ensuring satisfaction with their new homes.


Sheppard Construction

859 Coleman Blvd., Mt. Pleasant, SC 29464  

Sheppard Construction

Year Established

1997

Services Provided

Custom Homes, Renovations and Remodels, Historic Restorations

Areas Served

Charleston, Daniel Island, Isle of Palms, Johns Island, Mount Pleasant, North Charlestonand Sullivans Island

Notable Project

New construction single family home zoning has approved with condition: tree barricade required: 25 lo & 20/10 oak | 27 Rebellion Rd, Charleston, SC, 29407 | $841046

What Customers Are Saying

Professionalism

Average Customer Satisfaction

4.5 (4 reviews)

Service Rating Score

2

Complaint Percentage

0.0%

Sheppard Construction Inc. is a family-owned construction firm offering various services. Since its founding, the firm has worked on dozens of remodels and new construction projects for regional clients. Its remarkable work ethic, excellent craftsmanship, and commitment to client satisfaction have earned the firm a strong reputation among homeowners, subcontractors, suppliers, designers, and architects. This reliable network of respected experts in the industry further enables the firm to offer new clients a wider range of home design, style, and furnishings options. 

Sheppard Construction best custom home builders in charleston sc

As a builder with more than two decades of experience in planning, designing, and constructing homes in the region, Sheppard Construction has unique insight into architectural trends and styles appropriate for the South Carolina climate and lifestyle. Clients are assured that their homes will not only match their needs and objectives but also integrate well with the local neighborhood’s environmental and architectural landscape. In the custom home project pictured below, Sheppard Construction emphasized the grandeur of modern architecture with large glass walls that offer a majestic view of the shore from all three levels of the home. The spacious outdoor corridor on each floor gives the homeowners lots of space to relax and gain inspiration while communing with nature in the comfort of their own homes. Beyond aesthetics and functionality, Sheppard opted for sturdy, rot-resistant, and low-maintenance materials that can withstand the harsh winds and salty breeze from the sea. The firm’s work on the home is a great balance between traditional and modern, as well as simplicity and elegance.


Ranking Methodology

To evaluate the performance of contractors, our methodology employs a systematic approach that considers various factors contributing to customer experience and satisfaction. We focused on assessing the custom home builders in the Charleston area. The methodology involves assigning weightings to specific categories based on their significance in determining customer service quality. Here’s the breakdown of the categories and their respective weightings:

  • Average Customer Satisfaction (35%): This metric represents the average rating given by customers across the same review platforms as the Average Customer Satisfaction Score. A higher average rating indicates greater overall satisfaction with the service provided.
  • Service Rating Score (25%): We analyze the ratio of high (4-5 stars) to low (1-2 stars) ratings for each business across multiple review platforms: Google, Houzz, and Yelp. A higher percentage of positive reviews contributes to a higher score, reflecting better customer satisfaction.
  • Complaint Percentage (25%): We analyze the ratio of complaints to total reviews for each business. A lower complaints ratio indicates better service quality and results in a higher score.
  • Business Hours and Availability (10%): The operating hours of each business are assessed to gauge accessibility. Companies with extended operating hours are awarded a higher score, as they offer greater convenience to customers.
  • License Status (5%): We verify the licensing status of each contractor with their local licensing board to ensure legal compliance. Companies with valid licenses receive a higher score, reflecting professionalism and adherence to regulations.
  • Total Score: We determined the overall rating for every contractor by calculating a weighted average, with the category weight determining the amount the subscore contributed to the total score 

Additional Note: Service Rating Score, Average Customer Satisfaction, and Complaint Percentage are calculated with a Bayesian estimate to account for if the contractor has a low number of total reviews. A Bayesian average is a statistical method used to calculate the average of a set of data points while taking into account prior information or beliefs about the distribution of the data. It combines the observed data with a prior distribution to generate a more accurate estimate of the true average.

Author

  • Jake Gustafson

    Jake has served as a brings a wealth of experience rooted in his passion for building. Holding a degree in Construction Engineering Management from Oregon State University, he actively engaged in industry-related activities, including membership in the Associated General Contractors of America student chapter and participation in the Associated Schools in Construction student competition. Previously, Jake served as a project engineer for a prominent general contractor in Portland, where he played a pivotal role in various aspects of construction projects, from pre-construction to subcontractor management. His expertise extends to working on innovative projects, such as North America's largest CLT commercial building. Expertise: Commercial Construction, Commercial Remodeling, Home Design and Build Key Highlights: Editor at HomeBuilderDigest, Project Engineer for Portland-based general contractor, Field Engineer for the largest CLT commercial building in North America Education: Oregon State University - Degree in Construction Engineering Management